Venerable Ru Jun’s discourse:
每個人都可以做溝通的高手，先要學會尊重他人，不要強硬地把自己的觀點塞給別人。如果能付出真心聽對方說話，花時間了解別人內心的苦楚和難點，那就更佳。因為你願意作他的忠實聽眾，有一天當你說出真知灼見，他也會認真地傾聽。
一、溝通從傾聽開始，傾聽從聽聞軌理開始。
二、聽聞軌理可以幫助我們很快學會尊重他人，專注傾聽。
三、有了如法聽聞的基礎，才能如法說法，令自他得益。
Some points I picked up:
- starts with respecting the other party (the other party is also seeking happiness just like me)
- refrain from pushing one’s viewpoint onto the other party
- listen intently to what the other party is trying to say (understand his pains and challenges)
- become the other party’s dedicated audience
I hope to apply these learnings when communicating with my daughters, heh.