Venerable Ru Jun’s discourse:
Some points I picked up:
- starts with respecting the other party (the other party is also seeking happiness just like me)
- refrain from pushing one’s viewpoint onto the other party
- listen intently to what the other party is trying to say (understand his pains and challenges)
- become the other party’s dedicated audience
I hope to apply these learnings when communicating with my daughters, heh.